Terms of Service

By creating an account, signing in or using GSTArk you agree to these terms and to the Privacy Policy. If you do not agree, do not use GSTArk. You must be 18 or older.

GSTArk provides AI-assisted drafting, statutory research, case ledger tracking and decision intelligence tools for tax professionals, advocates, chartered accountants and indirect tax officers.

GSTArk is in free beta. It is provided as is and as available. Features may change, and may be paused or stopped, at any time.

GSTArk is a technology product. It is not a law firm, chartered accountancy firm or tax practice, and it does not provide legal or tax advice. Using the service does not create an advocate-client, accountant-client, fiduciary or other professional relationship with GSTArk.

The service depends on third parties, including AI providers, hosting and database services, Razorpay and Microsoft Word. Those services can be unavailable, change their products or stop supporting a feature. GSTArk is not responsible for a third party's systems or acts that are outside GSTArk's reasonable control.

Mandatory professional review: GSTArk is a decision-support and drafting tool, not a licensed legal practitioner. Its output is a draft for professional review, not legal advice. Every draft, calculation, limitation analysis and citation requires careful review and sign-off by a qualified indirect tax professional or officer before submission to any tax authority or judicial forum.

You must verify every citation and every figure yourself before you file or issue anything. See the Disclaimer.

AI output can be wrong. It can invent a citation, cite the wrong case or provision, rely on a circular or notification that has been replaced, or misunderstand a section. Treat every output as you would treat the unchecked work of a junior: have a qualified chartered accountant, advocate or tax practitioner check every citation and legal point against the original source before it is filed, sent or relied on.

Your professional duties remain yours. Advocates must comply with the Advocates Act, applicable Bar Council rules and duties to the court and client. Chartered accountants must comply with the ICAI Code of Ethics. Every user must also follow any court, tribunal, department or authority rule that requires disclosure of AI assistance.

GSTArk indexes 247 sections across the CGST, IGST and UTGST Acts, alongside 213 CGST Rules and primary authorities (notifications, circulars, advance rulings and judgments). Citations the system marks as unconfirmed, or as needing manual review, must be independently confirmed against the official gazette notification or the case reporter.

• Upload only documents you have the right to use and to share with GSTArk for processing.
• You are responsible for keeping taxpayer information confidential as your profession and the law require.
• If you are an officer, follow your department's rules on handling official documents before you upload any.
• Do not upload anyone else's data unless you have authority to do so.
• Do not upload payment-card numbers, authentication secrets or biometric data.

• Notices, orders, returns, GSTINs, financial statements, ledgers and drafts that you upload or create are treated as confidential. Financial information is handled as sensitive personal data under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.
• Each account's cases, drafts and uploads are readable only by that account (access rules in the database and in file storage).
• GSTArk does not read your files except: when you ask for support on a specific matter; to investigate misuse or a security incident; or when the law requires it (a valid order of a court or authority). We will tell you when we have done so, unless the law forbids it.
• Files go to AI providers only to produce the output you request. They are not sold, not shared for marketing, and not used by GSTArk to train models.
• Your duties: you must have the right or authority to upload what you upload. You keep your own professional duties (client confidentiality for practitioners, departmental rules for officers). GSTArk does not waive any privilege or confidentiality you owe.
• You can delete archived cases in the app, and you can ask founder@gstark.ai to delete your account and files, which we do within 30 days. See the Privacy Policy.

Use GSTArk solely for legitimate indirect tax advisory, departmental adjudication, compliance and litigation support. You must not:

• use GSTArk for anything unlawful;
• scrape GSTArk or copy its verified database in bulk;
• use GSTArk output or database content to train, benchmark or build a competing product;
• share your login, or let anyone else use your account;
• reverse engineer GSTArk, bypass usage limits, sign-in, safety or access controls, or use prompt injection or similar instructions to interfere with those controls;
• fabricate, alter or present false evidence, records, invoices or authorities;
• upload other people's data without authority.

Keep your sign-in details safe; you are responsible for what is done through your account. We may suspend or close an account that breaks these terms, puts other users or the service at risk, or is required to be closed by law. Where we can, we will tell you why by email. You may ask the GSTArk Grievance Officer to review that decision.

You own what you upload and the drafts made for you. You give GSTArk permission to store and process that content only to provide the service to you, including sending it to the AI providers named in the Privacy Policy to produce the output you ask for.

That permission also covers keeping the service secure and doing what the law requires. It does not transfer ownership of your content to GSTArk. Similar facts or instructions can lead to similar drafts for different users, and you do not obtain exclusive rights over general legal language or a drafting pattern merely because it appears in your output.

GSTArk does not use your uploads, drafts or conversations to train AI models, and uses AI providers under terms that do not permit training on API customer content. Preferences and patterns that you approve to improve your own outputs stay limited to your account and can be switched off. GSTArk may use statistics that have been de-identified and combined across users to measure reliability, safety and service quality.

GSTArk is not your record-keeping or backup system. Keep your own copies of anything you may need. After an account closes, its drafts and uploads remain available for export for 30 days and may then be deleted, subject to records GSTArk must keep by law.

If a court, regulator or public authority lawfully requires user data, GSTArk will notify the affected user unless the law prohibits notice, and will disclose only the minimum the demand legally requires.

The GSTArk® name and logo are registered marks of the operator. You may not use them without our written permission.

• During the free beta nothing is charged.
• Paid plans will come later (the plans shown in the Pricing section: Trial, Starter, Professional, Premium, Advanced, Recharge Credits and Custom). Payments will be taken through Razorpay.
• The price, billing period and renewal terms of each paid plan will be shown before you pay, and you may cancel at any time.
• Displayed subscription prices exclude GST. GST is added at the rate that applies when the invoice is raised.
• Deduct tax at source only where the law requires it, and provide the corresponding Form 16A to GSTArk.
• For a monthly plan, cancel before the next billing cycle to avoid the next cycle's charge.
• GSTArk will give at least 30 days' notice before increasing an existing paid plan's price.
• Raise a billing dispute with the GSTArk Grievance Officer before starting a chargeback, so we have a fair opportunity to investigate and resolve it.
• High-token premium models and intensive document extraction will draw on plan credits or recharge credit balances.
• Refunds follow the Refund Policy.

To the fullest extent the law allows, GSTArk is not liable for any indirect or consequential loss, or for any loss that follows from filing or issuing an output without the professional review these terms require. For free or beta use, GSTArk's total liability is limited to ₹10,000. For paid use, total liability is limited to the greater of the fees you paid GSTArk in the 12 months before the event giving rise to the claim or ₹25,000.

Those limits do not apply to fraud or wilful misconduct by GSTArk, or where applicable law does not allow a liability to be limited or excluded.

You agree to compensate GSTArk for any claim, loss or cost (including reasonable legal fees) that arises because you broke these terms, broke the law, or uploaded content you had no right to upload.

These terms are governed by the laws of India. The courts at Prayagraj, Uttar Pradesh have jurisdiction.

How to raise a grievance: Grievance Redressal.

We may change these terms. We will update this page and the “Last updated” date at the top, and give at least 15 days' notice before a material change takes effect. Changes do not apply retrospectively. If a material change substantially disadvantages you, you may cancel before it takes effect and ask for a pro-rata refund of prepaid fees for the unused period. If you keep using GSTArk after the effective date, you accept the changed terms.

For questions regarding these terms, contact the GSTArk Grievance Officer at founder@gstark.ai.