Last updated: 22 October 2026 · Version 1.0
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Grievance Redressal

If something has gone wrong, tell our Grievance Officer. Here is how, and what happens next.

1. Grievance Officer

Grievance Officer
GSTArk Grievance Officer
Email: founder@gstark.ai
Hours: Monday to Friday, 10:00 to 18:00 IST
We acknowledge a grievance within 48 hours and resolve it within 30 days.

2. How to raise a grievance

  1. Email founder@gstark.ai with the subject line “Grievance – <your issue>”.
  2. Write from the email address registered with your GSTArk account.
  3. Describe the issue: what happened, when, and the case or page concerned.
  4. Attach any documents or screenshots that help.

3. What happens next

We acknowledge your grievance within 48 hours and resolve it within 30 days.

4. If you are not satisfied

  • For personal-data matters, you can complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023, after using this grievance route.
  • For consumer matters, you can approach a consumer forum under the Consumer Protection Act, 2019.

See also the Privacy Policy and the Terms.

GSTArk®, India · Udyam Registration No. UDYAM-UP-03-0163589 · GSTIN 09HYSPS7750A1ZQ · founder@gstark.ai