Refund Policy

The beta is free. We do not ask for card or bank details and nothing is charged.

• Prices will be those shown in the Pricing section.
• Payments will be billed through Razorpay.
• Displayed prices exclude GST, which is added at the applicable rate.
• You can cancel at any time. For a monthly plan, cancel before the next billing cycle to avoid its charge. Your access continues to the end of the period you have paid for.

• If you are charged twice for the same thing, or a payment fails but money is taken, we refund it within 7 working days to the original payment method.
• Any other refund request: write to founder@gstark.ai. We consider each request case by case.
• If a material change to the Terms substantially disadvantages you, you may cancel before it takes effect and request a pro-rata refund of prepaid fees for the unused period.

Raise a billing dispute with the GSTArk Grievance Officer before starting a chargeback, so we have a fair opportunity to investigate it. Payment-related complaints are resolved within 4 business days of receipt. Nothing in this policy limits a refund or remedy that applicable law requires.

GSTArk is an online service. There are no physical goods and nothing is shipped.